REACT: Tenant, Resident, Client & Employee Satisfaction Surveys

We Offer Tenant, Resident, Client & Employee Satisfaction Surveys

“CWS has enjoyed a fruitful and productive relationship with CEL as a result of the succinct and detailed feedback we receive from the resident surveys. The responses enable us, as a company, to implement targeted improvements in the area of customer satisfaction. Our associates, as well as our residents, look forward to third quarter each year; our associates and staff members anticipate the privilege of hearing personally from our residents as they convey their experiences (both positive and constructive) while living at a CWS community. It is this candid feedback which enables us—as a management company—to revise, improve, and redirect our actions and communications in such a way that addresses the specific concerns of our residents as well as reinforces our efforts in areas in which our customers have the highest level of satisfaction in their interaction with our on-site teams. By simply participating in the CEL resident survey each year we send a very powerful message to our residents: WE CARE. As a result, the residents know we hold them in our highest affections. Our Purpose Statement at CWS, “Enhancing Lives, The CWS Way,” is very straight forward and certainly CEL helps us convey and live out our purpose for our residents.”

Marcellus Mosley
Vice President
Director of Operations
CWS Apartment Homes, LLC

Tenant Satisfaction Surveys · Resident Satisfaction Surveys · Client Surveys · Employee Surveys