REACT – Tenant and Resident Satisfaction Surveys
REACT: Tenant, Resident, Client & Employee Satisfaction Surveys
We Offer Tenant, Resident, Client & Employee Satisfaction Surveys
"COPT has utilized the CEL & Associates survey process since 2000 to compare the performance of our property management personnel, our tenant satisfaction and the overall condition of our properties to the best in the industry. Year after year COPT has used the survey results to focus on operational changes that have subsequently driven higher tenant satisfaction scores for 10 of the last 11 years. Overall tenant satisfaction has improved by 15% since 2000. The survey process has pushed our organization to constantly set the bar higher each year and has helped us create a culture of outstanding customer service. I highly recommend other firms utilize CEL & Associates to improve their tenant satisfaction!”
Randall M. Griffin,
Retired CEO, Corporate Office Properties Trust
Tenant Satisfaction Surveys · Resident Satisfaction Surveys · Client Surveys · Employee Surveys