Survey Methodologies

No two clients are the same. CEL & Associates, Inc. begins each assignment with a clear understanding of what questions clients seek to get answered and what information they want to obtain. The timing, goals, budget, sampling techniques and use of the data are identified before a methodology is selected. CEL & Associates Inc.'s survey and industry experts work with clients to determine the best methodology for the survey project, whether utilizing standard question sets or creating a custom survey. The following is a listing of the survey methodologies deployed by CEL & Associates, Inc.

When surveying Tenant, Resident or Facility User satisfaction, CEL & Associates, Inc. has developed a proprietary process that includes the surveying of three respondent groups with like question sets. These three respondent groups are:

CEL & Associates, Inc. compares the results of each respondent group to one another. It is often surprising, and critical to understand, how the opinions and perceptions of one group can vary dramatically from another.