CEL & Associates, Inc. is the acknowledged leader in conducting Tenant, Resident, Employee, Facility,
Client and Customer Satisfaction and Opinion Surveys within the real estate industry. Our experience,
expertise and knowledge give our clients a unique advantage and competitive edge when collecting data
about their customers. CEL & Associates, Inc. believes that to survey correctly, one must thoroughly
understand the industry and respondent group(s) from which opinions, attitudes and feedback are to be
gathered. Our knowledge, the CEL Advantage, is based on the following factors.
- CEL & Associates, Inc.'s principals have been actively involved within the real estate industry for more than 30 years -- both as practitioners and advisors.
- CEL & Associates, Inc. is a real estate consulting organization that is also
the largest surveyor of customer opinions within the real estate industry -- not
just a survey firm that lacks knowledge of what drives customer attitudes and profitability within the real estate sector.
- CEL & Associates, Inc. was selected in a national competition
of capabilities, knowledge and experience to be the Official Tenant Satisfaction Survey
Provider for the Building Owners and Managers Association (BOMA).
- CEL & Associates, Inc. created the first national Tenant, Resident,
Employee and Client opinion and satisfaction surveys for the real estate industry. CEL & Associates, Inc.'s
database, geographic and product coverage are nationwide and are unmatched within the real estate
industry.
- CEL & Associates, Inc.'s survey results have become the Service Standard
within the real estate industry. CEL & Associates, Inc.'s National Real Estate
"A List" Award For Service Excellence is the performance benchmark
for service within the real estate industry.
- CEL & Associates, Inc.'s professionals are frequent national and
regional conference speakers and/or featured authors in trade publications. Some of the
professional organizations in which CEL & Associates, Inc. is active include, but are
not limited to: BOMA; IREM; ULI; NMHC; NAA; NAREIM; SIOR; IFMA; SHRM; and RIMS.
- CEL & Associates, Inc.'s consulting areas (e.g., strategic
planning, compensation, human resources, risk management, performance improvement,
and benchmarking) give each of our clients the benefit of an unmatched knowledge base
and perspective that directly contributes to bottom line results.
- CEL & Associates, Inc. is the preferred vendor professional real
estate organizations use to conduct their survey projects. CEL & Associates, Inc.
has provided services to over 500 real estate firms nationwide.
- CEL & Associates, Inc., with BOMA International, created
the first Internet-based e-Seminar on "What Tenants Want."
- CEL & Associates, Inc. surveys many property types and
has benchmark data for unique segments within the real estate industry.
|
