REACT C – Client Satisfaction Survey Company
REACT “C”: Client Satisfaction Surveys
Your company’s stability and growth is dependent upon retaining loyal clients and attracting new business. CEL understands this and has created a REACT process geared toward evaluating your clients’ opinions of your performance as well as their current and future needs.
REACT “C”: Client Satisfaction Surveys – Specialties
CEL & Associates, Inc. establishes programs and comparative data for the following:
REACT “C”: Client Satisfaction Surveys – Features
CEL uses a variety of survey distribution methodologies when conducting client assessments. We will work with you to determine the highest and best value for your budget as well as how best to reach your clients.
CEL maintains a database of core questions that can be used for benchmarking and industry comparisons.
Reporting is prepared based on a final needs evaluation and includes a summary prepared by CEL Senior Associates who specialize in client assessments.
REACT “C”: Client Satisfaction Surveys – Benefits
REACT “C”: Client Satisfaction Surveys – Reports
CEL customizes its reporting based upon the information and comparative data needs and analytics of our clients. We see our role as to provide our clients with findings that are actionable and support the various activities they either have underway or are considering. CEL has a variety of reporting options and we tailor your REACT Plan and reporting package to meet each individual client’s needs. For validity and reliability, REACT includes a proprietary reporting and analysis process.
Contact a CEL Associate for more details.
or click here to contact us via email.