best in the industry

customer satisfaction

The "A List" for Real Estate Excellence, part of the National Real Estate Customer Service Awards Program, honors "The Best In The Industry" for their ability to perform at a higher standard in providing quality customer service throughout their portfolio. CEL & Associates, Inc. is honoring those companies that have achieved the highest levels of service excellence based on our national survey of resident satisfaction.

CEL & Associates, Inc. is the nation's largest surveyor of resident satisfaction within the multifamily industry. The firm specializes in providing: strategic planning services; benchmarking and client/customer satisfaction surveys; compensation program assessment and data; leadership training; and operational assessments to the real estate industry.

performance excellence

valued relationships