best in the industry

customer satisfaction
THE 2002 COMMERCIAL
REAL ESTATE CUSTOMER
SERVICE AWARD WINNERS
(By Category)

Liberty Property Trust
Malvern, Pennsylvania
Category I Winner

Prentiss Properties
Dallas, Texas
Category II Winner

Boston Properties, Inc.
Boston, Massachusetts
Category III Winner (Tie)

Crescent Real Estate Equities
Dallas, Texas
Category III Winner (Tie)

Akridge
Washington, D.C.
Category IV Winner

Note: Categories are determined by portfolio size.

The "A List" for Real Estate Excellence, part of the National Real Estate Customer Service Awards Program, honors "The Best In The Industry" for their ability to perform at a higher standard in providing quality customer service throughout their portfolio. BOMA and CEL & Associates, Inc. are honoring those companies that have achieved the highest levels of service excellence based on our national survey of tenant satisfaction.

CEL & Associates, Inc. is the nation's largest surveyor of tenant satisfaction within the real estate industry. The firm specializes in providing: strategic planning services; benchmarking and client/customer satisfaction surveys; compensation program assessment and data; leadership training; and operational assessments to the real estate industry.

performance excellence
valued relationships

To learn more about the “A List” or how your company may be eligible for next year’s awards, contact:

12121 Wilshire Blvd., Suite 204
Los Angeles, CA 90025
Tel: 310.571.3113
Fax: 310.571.3117
Email: cel@celassociates.com
www.celassociates.com
or contact BOMA at:
www.boma.org
quality service